Omg...I really don't know where to start. Waited for 5 minutes at the drive thru speaker. Nobody answered. Pulled to the first window, and was motioned to pull ahead. Pulled ahead and watched as the young lady with the headset (seemed as though she was working alone) help a few counter guests. It took at least 5 minutes until I got waited on. Then, they tell me they don't serve four piece nuggets. So, I ordered a 6 piece, large fries, and milk. $6.51! What? Ok. Whatever. I pull back around to get one more item, and had the same problem with getting waited on. I literally sat at the first window for a few minutes and watched the MANAGER come back and forth to the window, make eye contact several times, but not once ask if I needed help. Lord please don't ever let my kids get hungry and cry for McDonald's in West Point again. Corporate needs to get over to this location before this crew runs this store to the ground.
This McDonald's is clean, staff is friendly and the food was fresh. I travel a lot and this was my second time at this location. Both times were very good.
Stood at the counter to place an order with workers including manager looking at me from the drive thru window area and no other customers in restaurant stood there for 5 minutes without even getting my order taken!
I've never been anywhere with such horrible service! They couldn't understand anything we were saying when we ordered. We had to pull up and wait on our order, no big deal. But the lady hollered at us from the window to walk to the window to get our food, well half of our food. And she never gave us any of our drinks. We had to wait another 10 minutes for those. Then they had a customer that was leaving bring them out to us!! What is going on in that place?!
This place was terrible. We waited 30 minutes for our order they over charged us and they left parts proud order out. They also didn't give me my bottom bun on my by her. They just threw the food in the box without making the sandwich. Terrible place I give it NO STARS.
Mcdonald S is a US Cafe based in West Point, Mississippi. Mcdonald S is located at 143 Hwy 45 S, West Point, MS 39773, USA.
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